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Smart Start of New Hanover County Smart Start of New Hanover County

Smart Start of New Hanover County

STRATEGIC PLAN

 

Project Background:  Smart Start and More.

 

Like its seventy-nine counterparts across the state, the New Hanover County Partnership for Children makes an annual submittal to the North Carolina Partnership detailing local projects that it recommends for Smart Start funding.  Designed to provide every child in North Carolina access to affordable, high quality early childhood education, health care and family support services, Smart Start focuses on children from birth through age 5, working to ensure they come to school healthy and prepared for success.  According to June 2003 estimates, there are more than 11,500 New Hanover children in this age bracket.

 

In most instances, the plans forwarded to the North Carolina Partnership also set the overall strategic direction for local partnerships. Such, however, is not the case with the New Hanover Partnership, which recognizes that its obligations to young children and their families go beyond purely Smart Start matters.  The Partnership made that point explicit in fall 2004 when it initiated a comprehensive analysis to provide a rational framework for future program and financial decisions, as well as a realistic blueprint for agency’s development over the next three years.

 

By so doing, the New Hanover County Partnership defined itself as something more than the local arm of Smart Start and the North Carolina Partnership for Children.  The organization also emphasized that the programs in which it is involved should, to the fullest practical extent, respond to the specific needs and challenges facing children and families within the county.

 

While the project carefully included the key Smart Start areas of early childhood care and education, children’s health and safety, and family support, it also examined such issues as:

 

(1) Non-Smart Start eligible areas.

(2) Organizational governance.

(3) Resource development. 

(4) Community awareness.

(5) Collaborative approaches. 

 

Importantly, the effort was premised on the principle that strategic planning is very much an on-going process-- not some document that sits on a shelf for a few years and then is updated once again.  Accordingly, it should be regularly reviewed and modified from time to time as the multiple environments within which the Partnership functions change.  For the plan to have any value, it is also essential that the Partnership vigorously pursue implementation of the recommendations it contains.

 

This broad-based initiative was coordinated with the development of the annual Smart Start plan, which was completed in late March 2005.  In fact, some of the hard data and survey findings of the work were used during the development of the Smart Start submittal and the consideration of projects and priorities it contains.


 

Project Approach: Melding Subjective and Objective Data.

 

The planning process was structured to be as inclusive as possible.  The Partnership felt a strong sense of obligation to involve child care providers, pre-k and kindergarten teachers and health and early intervention professionals in the planning.  In a very real way, the effort is as much their plan as it is the Partnership’s.  Forums and survey instruments were used to ensure meaningful participation by these groups.

 

In addition to getting significant subjective input, the Partnership also looked at a number of statistical indicators as to how well young children and their families are doing in New Hanover County as contrasted with the rest of the state.  Among the matters examined were a range of health, economic, educational and social factors; New Hanover was mathematically measured against North Carolina as a whole and the other ninety-nine counties on these issues. 

 

This data augmented the indicators provided by the North Carolina Partnership as part of the Performance Based Incentive Standards.  The New Hanover Board considered this material offered considerable relevance and key potential applications to the current and future work of the New Hanover Board and staff by at least three criteria:

 

          The information facilitates a prioritization process that can be used to provide the statistical underpinning for pursuing various private grants and other monies as the Partnership expands the financial resources available to it.

 

          The data covers a number of areas beyond the strictly 0-5 population of the county, and the many agency and individual participants in the Partnership have defined a broader area of interest than the Smart Start age children.  

 

          They augment the information provided by PBIS and help fill in the gaps where the PBIS data is weak or incomplete. 

 

At its annual retreat in January 2005, the Partnership’s Board of Directors reviewed this information and charged its Planning and Oversight Committee with the responsibility of developing specific programmatic and governance recommendations to bring back to the Board. 

 

Subsequent to that retreat, Board members completed a survey covering a number of points on its own performance and that of the agency in general.  The agency is committed to providing a staff that performs at optimum effectiveness and a Board that fulfills all its responsibilities of governance and program and fiscal oversight and accountability. 

 

A strong emphasis on accountability for results has been a foundation of the Partnership’s operation since the agency was established.  That this strategic effort was undertaken at all provides ample evidence of the Board’s philosophy that good intentions alone are not enough.  Programs receiving support from the Partnership must deliver specific measurable benefits to young children and their families.  The Board and staff recognize that they are stewards of taxpayer dollars, and that is a responsibility that is taken very seriously.

 

The chart that follows on page 3 identifies the major components of the planning process and how they sequenced together to produce the final plan draft given to the Board in September 2005.

 

 

 


 

 

 

 

 

 

 

 

 

 

 

Program Priority Recommendations.

 

The New Hanover County Partnership envisions every child entering school with the health, family support and early education necessary to succeed.  Consistent with this vision, the Planning and Oversight Committee has developed five Key Priorities to give guidance in the creation of new or additional Smart Start programs.  Also, as the NHCPFC has opportunity to expand current programming through additional grants, or private fund development, the key priorities should guide decisions.   

 

 

1.         Social and Emotional Developmental Support.

 

·         The community lacks adequate intervention and prevention services for young children who may have behavioral or emotional issues.  Such services must include the child’s family and any other caregivers.  It would be preferable for these services to be “on-site” –at child care or in homes.

 

·         Teachers of young children need additional support in dealing with behavioral or emotional issues.  The expansion of current intervention services is an option, as is the expansion of the “Second Step” program.

 

·         The identification process for children with special needs is lengthy.  Ways to support the Child Developmental Services Agency in the diagnostic process should be identified

 

 

2.         Child Care Resource and Referral (CCR&R).

 

    • The county lacks high quality child care resource and referral services.  Among other problems, this situation causes major problems for both employers and employees.   Many issues identified by the Board of Directors are related to this problem in our community.  There is not a central location (phone line) for parents to find information about child care, parenting, child development or other community resources. 

 

    • Child care providers do not have the advantage of a high quality referral service to enhance their businesses.  The NHCPFC currently services as a clearinghouse for information for providers and the primary source for required trainings, but does not have access to the data related to enrollment or referrals questions from families. 

 

 

3.         Kindergarten Transition.

 

    • The closest possible collaboration must be maintained with the public school system to ensure that Partnership-funded programs are fully effective in preparing New Hanover’s children to succeed in school.

 

    • The community needs a unified message related to kindergarten preparedness, screenings, expectations, and the process of connecting with individual schools.  Families and child care providers should be included in any transition planning.
    • The Partnership’s Board has no higher responsibility than to provide the most thorough criteria possible to insure that Smart Start monies are invested in programs that have a measurable positive impact on preparing young children for school.

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    •   The correctness of this position was made clear by language in the 2002 Smart Start legislation stating, “… in consultation with the Department of Public Instruction and the North Carolina Partnership for Children, Inc., the Department of Health and Human Services shall develop and implement policies and procedures to ensure that local partnerships that allocate funds to child care providers receiving State and federal child care funds plan and coordinate with their local education agencies the following: Selection of preschool curriculum with measurable outcomes; Kindergarten transition activities; and Other activities needed to ensure that children transitioning from child care settings to kindergarten enter school ready to succeed.”

    • North Carolina was one of the first states to adopt an official definition of school readiness as anything other than a prescribed date by which a child must turn five to enter public kindergarten. The State has noted that in evaluating the condition of children as they enter school, children’s development and learning in five areas are often closely linked.  Development in one area can and often does affects development in another.   The five are:

 

Health and Physical.

 

Social and Emotional Development.

 

Approaches Toward Learning.

 

Language Development and Communication.

                                                           

Cognition and General Knowledge.

 

    Simply put, the State has a readiness definition.  The New Hanover Partnership has a mission to ensure that children enter school healthy and ready to succeed.  It logically follows that the Partnership must make every effort to incorporate and build upon that definition and related performance standards in its decision-making processes.  More accurate and measurable means must be developed to determine whether projects funded by the Partnership are really contributing to ensuring that children do, in fact, start school healthy and ready to succeed. 

 

 

 

4.         Public Awareness.

 

    • The NHCPFC should continue to develop strategies to help the public better understand what Smart Start and the Partnership do.  The Board should include a person with media connections, if possible.  The messages should be based on the Outreach Plan as submitted to NCPC.  Outreach must include family and business friendly materials. 

 

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      The NHCPFC should work to promote business friendly practices through Chamber and other connections.  A high-quality child care resource and referral would directly impact this.

 

    • The Partnership must do more to emphasize the connection between the importance of quality child care now and an economically viable NewHanoverCounty in the years ahead.  Messages must be developed and effectively delivered that “sell” the Partnership’s programs from a business perspective.  

 

 

5.         Collaboration.

 

    • The NHCPFC should act as the lead organization and advocate for early childhood, family and child care provider services not only within New Hanover, but in surrounding counties.   Regional services should be considered in program development whenever possible to coordinate with other regional projects, serve families and children that cross county lines for work or child care, to generate additional funding or conserve scarce funding.

 

 

Governance Priority Recommendations.

 

 

1.         Updating Board and Committee Member Job Descriptions. 

 

Too many Board members are not clear as to their specific responsibilities and the division of responsibilities between the Board and executive Committee and the Board and the staff.  Results of the Board survey suggest that these descriptions be reviewed and in some cases clarified, particularly as to the time required for Board service and the responsibility of Board members to review all materials they receive.

 

 

2.         Establishing Mentoring Program for New Board Members.

 

The complexity of issues with which the Partnership deals makes it difficult for new Board members to understand issues that are being discussed and hence to be able to meaningfully participate in discussions and cast intelligent votes.  To address this problem, it is recommended that each new member coming on the Board be assigned a long-standing Board member who will act as a mentor for the first year of service.  The mentor would assume the assignment of talking with the new member a few days before each Board session and providing background on the issues on the agenda and answering questions or providing clarification.   

 

 

3.         Reformatting of Some Program and Financial Materials for Board Consideration.

 

Nothing that the Partnership does is more important than insuring that its Board members understand the issues on which they are being asked to vote.  It is critical that Board members have time to appropriately review materials and fully consider issues that come before them for action.  The survey rankings indicated that too many Board members do not feel comfortable on these points, and it is recommended that sufficient time be set aside as soon as possible at an upcoming Board meeting to fully discuss this matter and how it can strengthened.   With the Partnership going to quarterly Board meeting, it is essential that members be given background materials and other information beforehand and that they come prepared to discuss the issues at hand.

 

 

 


4.         Greater Private Sector Participation.

 

The Executive Committee should look at the composition of every committee, task force and other entity of the agency and insure that there is active participation by the business community on more than a token basis.  Developing messages that “sell” the Partnership’s programs from a business perspective should help implement this effort.

 

 

5.         Expansion of Financial Oversight

           

In response to the Sarbanes- Oxley legislation, and in preparation for further directives to non-profits based on this legislation, the New Hanover County Partnership should establish the resources to pay for an audit by a private accounting firm for the years not audited by the Office of the North Carolina State Auditor.  The Board must ensure that the Finance Committee membership contains financial expertise and that reports are made at least annually by non-staff persons involved with the Partnership finances, such as an North Carolina Partnership Financial Consultant or the MAC Accountant.

 

 

 

 

 

 

 

 

 

 

 


Smart Start of New Hanover County
3001-B Wrightsville Avenue
Wilmington, NC 28403