Smart Start of NHC Career Opportunities

Smart Start of New Hanover County

Bilingual Parent Educator

The Parent Educator provides evidence-based home visiting and parent education services through the Parents as Teachers™ (PAT) and Circle of Parents programs, along with other family support initiatives. This role delivers strength-based facilitation and support to promote healthy child development, parent-child relationships, and overall family well-being. Responsibilities include conducting home visits, facilitating group connections, administering developmental screenings, documenting service delivery, and collaborating with community partners to support family needs and engagement. The Parent Educator ensures adherence to program standards and fidelity requirements while fostering parent leadership and resilience.
Bilingual in Spanish/English required.

Essential Duties:

      • Perform a broad range of duties to develop or enhance Smart Start’s mission and relationships in the community;
      • Successfully complete and maintain all required training, certifications, and professional development for Parents as Teachers™, Circle of Parents, and other evidence-based/evidence-informed programs offered by SSNHC.
      • Implement Parents as Teachers™ and other assigned parent education programs with fidelity and in accordance with applicable program standards, policies, and requirements, including home visits, parenting and children’s groups, screenings, referrals, and follow-up services.
      • Conduct developmental screenings, assessments of family needs, and other required assessments related to children’s development, family well-being, parenting knowledge and skills, and access to resources, in accordance with program guidelines and prescribed schedules.
      • Build and maintain respectful, supportive, and culturally responsive relationships with families, parents, and parent leaders using strength-based approaches that promote parent leadership,
      • resilience, family engagement, and family well-being.
      • Provide timely information, resources, referrals, and follow-up to families based on identified needs; research and respond to requests for information or services as appropriate.
      • Maintain accurate, timely, and confidential documentation of services provided, assessments, referrals, family progress, and other required information in program databases and records.
      • Collaborate with parents, parent leaders, staff, community agencies, and other stakeholders to coordinate services, identify eligible or qualifying families, connect families with resources, and support effective program delivery.
      • Participate in reflective supervision, team planning, case discussion, and other collaborative processes that support professional practice, continuous improvement, and quality service delivery.
      • Assist with required reports, program documentation, audits, monitoring activities, quality improvement efforts, and other compliance requirements.
      • Assist with planning and implementing outreach, community engagement, events, and activities that promote SSNHC programs and connect families with available services and resources.
      • Represent SSNHC in community coalitions, committees, meetings, and other community activities as assigned.
      • Provide translation and interpretation for SSNHC events and documents as needed.
      • Perform other duties as assigned.

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Early Learning Resource Center Specialist

The Early Learning Resource Center Specialist supports SSNHC’s Early Care & Education (ECE) program by maintaining and coordinating the Smart Start Early Learning Resource Center (ELRC). The position assists children and families by providing information, resources, referrals, and connections to community services. Responsibilities include supporting families in identifying and accessing quality childcare, tracking visitors, materials, and referrals, and maintaining current knowledge of community agencies, events, programs, and other resources available to support families.

Essential Duties:

      • Perform a broad range of duties to develop or enhance Smart Start’s mission and relationships in the community;
      • Manage and oversee all aspects of the Early Learning Resource Center;
      • Greet and support ELRC visitors including families, children, and early childhood professionals;
      • Keep ELRC organized and clean; tidying up after children and families visit, including vacuuming and sanitizing toys, tables, chairs, touch surfaces such as doorknobs, etc.;
      • Provide child care referrals and community resource information to families and educators as needed;
      • Inventory ELRC materials including resource books, theme boxes, theme kits, and equipment. Replenish as necessary;
      • Collect and organize documentation associated with the ELRC including membership forms/guidelines, inventory database, payments/equipment usage fees, and overdue and renewal notices;
      • Track and provide quarterly report information for the Early Care & Education Director associated with ELRC;
      • Promote knowledge of, access to, enrollment in Smart Start community- based services; *implement bilingual outreach strategies to enhance processes;
      • Assist in the distribution of outreach and educational materials to the public, the press, and the professional community;
      • Maintain up-to-date, accurate documentation and records of all activities and services provided;
      • Coordinate efforts in planning and distribution of kindergarten registration packets to NHC early childhood programs;
      • Perform other duties as assigned.

Position Details:

    • Full-time/12 month
    • M-F 8am-5pm with minimal nights and weekends required
    • Salary: low-$40,000s/dependent upon education and experience
    • Benefits: health, dental, 401k, paid time off

Education: Associate’s Degree in Early Childhood Education or related field preferred; or equivalent combination of education and experience.

Experience: Two years experience working in human services, early childhood setting or community organizations in an outreach capacity.

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Please email a cover letter and resume to Mindy Davis at mindy.davis@newhanoverkids.org

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of SSNHC to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).