About Us

Vision

Smart Start of New Hanover County envisions every child entering school with the health, family support and early education necessary to thrive.

Mission

Smart Start of New Hanover County seeks to build bridges to develop, sustain and enhance health, family support and early education services for all children, ages birth to five.

What Is Smart Start?

Smart Start of New Hanover County shares with the other citizens of New Hanover County a common concern for and commitment to the welfare and future success of our youngest children. As part of a statewide early childhood Initiative, Smart Start of New Hanover County serves as a local leader in developing a comprehensive, collaborative approach to serve the needs of all children, birth to 5, in New Hanover County.

The first 2000 days are critical. A child has about 2,000 days between birth and the start of kindergarten. We know that during this time in a child’s life, the brain grows to 90% of its adult size and children are eager and ready to learn; therefore, their access to high quality health care and learning environments matters greatly. We collaborate with our statewide and local network of community services on behalf of children and their families in order to ensure that every child has the opportunity to enter school prepared for success.

Smart Start of New Hanover County …

  • Is a community-based, comprehensive approach serving all children ages 0-5 and their families.
  • Funds services in three major areas: health, family support, and early care and education.
  • Creates changes in service delivery through innovation and collaboration, building bridges in our community to answer the unmet needs of children and families.

Our Beliefs

  • The well-being and success of every child, regardless of race, ethnicity, socioeconomic status, or developmental and learning differences and are foundational to the well-being of adults and essential to the long-term economic vitality of our community.
  • Parents and caregivers are the child’s first and most important teachers.
  • Families are strengthened when they have access to a broad, community-based network of partnerships, resources, and services that support them in their role as primary caregivers.
  • Our community shares responsibility for providing effective strategies, services, and opportunities that promote high-quality early care and education and support children’s healthy physical, social, and emotional development.
  • Every child deserves access to enriching, inclusive early care and education that nurtures their development, supports their individual needs, and prepares them for success in school and beyond.
  • Early educators are vital to children’s development, laying the foundation for lifelong learning, healthy development, and future success while strengthening families and communities.

Our Staff

Administrative Team

Shannon Smiles

Shannon Smiles

Executive Director
ext. 1002

Jessica

Jessica Mullins

Program Director and Evaluator
ext. 1009

Tina Hughes

Tina Hughes

Financial Director
ext. 1014

Nancy Zangrando

Nancy Zangrando

Finance Associate
ext. 1000

Cacqueline

Cacqueline Colvin

Administrative Assistant
ext. 1021

Community Outreach & Education Team

Jennifer Gallo

Jennifer Gallo

Community Outreach and Engagement Coordinator
ext. 1028

Rachel Williamson

Rachel Williamson

Early Literacy and Outreach Specialist
ext. 1027

Early Care & Education Team

MDavis

Mindy Davis

Early Care and Education Director
ext. 1010

Kelly Puzon

Kelly Puzon

Early Care and Education Consultant
ext. 1017

Krista Smith

Krista Smith

Early Care and Education Consultant
ext. 1023

Rita Albrecht

Rita Albrecht

Early Care and Education Consultant
ext. 1011

Elise Whaley

Elise Whaley

Early Care and Education Consultant
ext 1006

M Santos

Marina Santos

Early Care and Education Consultant
ext. 1008

Brylie Steveson

Brylie Steveson

Early Care and Education Consultant
ext. 1001

Family Services Team

ACook

Amy Cook

Family Services Manager
ext. 1003

Tracy McCormick

Tracy McCormick

Parent Educator
ext. 1005

Janel Washington

Janel Washington

Family Services Facilitator
ext. 1024

Ana Kane

Ana Kane

Parent Educator, Bilingual
ext. 1016

Adrienne DeBouse

Adrienne DeBouse

Family Support Specialist
ext. 1013

Corri Proctor

Corri Proctor

Parent Educator

Board of Directors – FY 2025-26

Officers

Morgan King
Chair

Sarah Flaherty
Vice Chair

Ginny Morris
Treasurer

Sheree Darien
Secretary

Board Members

  • Ashley Vargo, Municipal Representative, City of Wilmington
  • Ashley Miller, Parent Representative
  • Amber Dyson, Childcare Representative
  • Hayley Cook, Parent Representative, Ward and Smith
  • Carla Turner, Appointed Designee for Health Director, New Hanover County Health and Human Services
  • Charlrean Mapson, Faith Community, Price Cathedral AME Zion
  • Ginny Morris, Community Member
  • Justin Lewis, Community Member, Ward and Smith
  • Sean Perkins, New Hanover County Schools
  • Callie Pike, Community Member, Live Oak Bank
  • Lisa Wurtzbacher, Appointed Designee for New Hanover County Manager
  • Morgan King, Appointed Designee for Cooperative Extension Director
  • Natalia Dunn, NHC Head Start, Excel Learning Center
  • Rob Zapple, Board of County Commissioners
  • Sheree Darien, Business Representative, REV Federal Credit Union
  • Sara Movahedaz, Community Member
  • Sarah Flaherty, Childcare Center Director
  • Susan DeMarco, Appointed Designee for the Public Library Director, New Hanover County Library
  • Vanell Walker, Appointed Designee for Social Services Director, New Hanover County Health and Human Services
Board of Directors
Meeting Dates

Meetings are at 4:00 p.m. at Smart Start’s Training Room. All board and committee meetings are open to the public.

Tuesday, September 22, 2026
Tuesday, January 26, 2027
Tuesday, March 23, 2027
Tuesday, June 22, 2027

Should meetings need to be rescheduled, board members will be notified by email and the public through updates on the website.

Executive Committee
Meeting Dates

Meetings are the 3rd Wednesday at 1:00 via Zoom. At least 24 hours before the meeting, please email Cacqueline Colvin for the link.

Annual Reports
and Certifications

Annual Reports

Community Early Childhood Profile

501(c)(3) Certification

Racial Equity Statement

The staff and board of Smart Start of New Hanover County have the honor of working with and for families, caregivers, and early educators as they shape the hearts and minds of children in their critical first few years of life. With that honor comes the responsibility to work to ensure not only that we serve all children in every community but also that we actively seek to promote racial justice, stand firmly against racism, and work diligently to eliminate racial disparities. To do this well, we will work in partnership with the community. We welcome the thoughts, insights, and feedback that can help us improve and grow. Only as a learning organization can we do better, and we can learn first by listening.

Smart Start of New Hanover County has a strong history of ongoing organizational excellence. This foundation sets the very highest standards of accountability through strong internal controls and constant programmatic monitoring, allowing optimal use of all funding provided for the children and families of our community.