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Child Care Resource and Referral Specialist


The specialist will coordinate all aspects of the Smart Start Resource Room including, but not limited to: greet and support SS Resource Room visitors including families, children, and early childhood professionals; provide appropriate community resource information as needed; inventory SS Resource Room materials including resource books, theme boxes, theme kits, and equipment and replenish as necessary; collect and organize documentation associated with the SS Resource Room including membership forms/guidelines, inventory database, payments/equipment usage fees, and overdue and renewal notices; track and provide quarterly report information for the Early Care & Education Manager associated with SS Resource Room; promote knowledge of, access to, enrollment in Smart Start community- based services; facilitate access and use of community resources, early childhood services, and SSNHC projects for target populations, as required.


Education: Minimum Associate’s degree in Social Work, Early Childhood Education or related field preferred; or equivalent combination of education and experience.

Experience: Two years’ experience working in human services, early childhood setting, or community organizations in an outreach capacity.

Desired Skills and Abilities: Broad knowledge of the Smart Start initiative; understanding of early childhood community resources for families and young children; organizational and project management skills; concise oral, written and presentation abilities; interpersonal skills and ability to work with diverse populations; establish and maintain effective working relationships with clients, community members, and other staff; ability to receive instruction and execute assignments effectively, independently or as part of a team within a specified time frame; demonstrated problem-solving and creativity skills, record-keeping skills, and computer competency in Microsoft Office and internet usage; ability to travel, work evenings and Saturdays as needed; and valid driver’s license.


Applications accepted until position is filled. Initial review begins May 24, 2019. Please submit cover letter and resume to:

Smart Start c/o Mindy Davis- 3534 S. College Rd., Suite F, Wilmington, NC 28412 or

Receptionist / Administrative Assistant

Smart Start of NHC is seeking a Full-time Receptionist / Administrative Assistant to serve as the agency receptionist, welcome visitors and assists people on the phone as well as provide general administrative and operation support to program managers and other staff.  These job duties include but are not limited to:

  • Create a friendly, hospitable and helpful atmosphere for clients, customers, board members, and community partners.
  • Answer, screen and forward incoming phone calls;
  • Deal with queries from the public/customers; provide basic information when needed, refer to other staff or to outside assistance as appropriate.
  • Sort and distribute incoming correspondence and deliveries to staff accordingly maintain postage logs per policies.
  • Prepare conference room before meetings, take and prepare minutes of meetings as requested
  • Prepare purchase requests and oversee documentation for all purchasing by assigned programs
  • Data Entry for Dolly Parton Imagination Library System
  • Filing as needed

Education:  High School Diploma, GED degree or Associate Degree

Position open until filled.

Please submit resumes attention to Debbie Harrell at Smart Start, 3534 S College Rd. Suite F, Wilmington, NC 28412 or