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Smart Start of New Hanover County is seeking a Family Services Manager to oversee multiple evidence-based parenting services.  Interested candidates should have experience with program implementation, child development, family strengthening, and community resources.  An MSW or related degree is required.

Summary:  The Family Services Manager directs the implementation of family support and strengthening programming.  This includes evidence based parenting support programs:  Parents as Teachers, Circle of Parents, Triple P, and Attachment and Bio-behavioral Catch-up.  These services are designed to promote positive parenting, foster children’s healthy development, and enhance access to information and resources for families of young children.  The Family Services Manager formulates project proposals for internal and external funding; develops and oversees – in accordance with model guidelines – implementation plans; supports and evaluates staff performance and program outcome attainment; and assures grant, outcome, and financial reporting requirements are met.  It is expected that the Family Services manager will become trained in multiple models and assist with service delivery of one or more program models.

The Family Services manager also works to support Community Outreach and Education by helping to create broad-based and targeted community education related to Smart Start services and early childhood issues.   This includes, but is not limited to, outreach information related to SSNHC services, parenting education, early education, health, and child development, work with the media, the provision of information and referral services. The Family Services Manager takes a visible community leadership role, representing the Executive Director in community collaborative efforts, as assigned.

Minimum Education Requirement:  Master’s Degree in Social Work, Human or Family Services, Child Development or related field.

Minimum Experience:  Five years of experience working in human services, three years of experience in staff supervision and delivery of evidence-based programming.  Grant writing, organizational development, and community development experience a plus.

Send cover letter and resume to Jane Morrow, Smart Start of New Hanover 3534 S. College Rd., Wilmington, NC 28412.  Applications accepted until position is filled.  Priority given to applications received before December 15, 2018.