Please upgrade your browser

Open positions: Program Director (pdf); Early Literacy Specialist (pdf)

Job Title: Program Director
FLSA Status: Salary Exempt
Reports to: Executive Director

ESSENTIAL DUTIES AND RESPONSIBILITIES are to build agency and community capacity to meet the overall needs of children and families and the systems that support them.

Help ensure the successful implementation of the SSNHC Strategic Plan:
• With Executive Director and SSNHC Board members, update the Strategic Plan regularly
• Assist with collection of community needs data as needed
• Work with SSNHC staff, board members, and other community partners to plan and select evidence-based programming and comprehensive strategies to advance the goals and projected outcomes of the SSNHC Strategic Pan.
• Oversee the development and management of requests for proposals (RFPs) and requests for application (RFAs) processes to address goals of SSNHC Strategic Plan
• Develop and maintain relationships with NCPC and other funder’s staff to coordinate and align SSNHC services with funding and reporting requirements and opportunities.
• Provide reports to the board on progress towards Strategic Plan goals.

Grants management to assure compliance with regulatory, contract, and implementation requirements:
 Provide grants management oversight to all funded activities, from Smart Start and other funding sources, to ensure compliance with all requirements.
 Provide programmatic monitoring of all funded program to accurately assess program compliance with contract requirements
 Work with department managers and the Executive Director to provide support, as needed, for program management and model fidelity.
 Coordinate with Fiscal Director to ensure budgetary compliance.
 Guide assessment of program standards across departments for compliance with contracts and best practices in early childhood education to address goals of SSNHC Strategic Plan
 Supervise and manage contacted program evaluation and data collection work.

Evaluation and Quality Enhancement:
 Work with the contracted program evaluator, department managers, the Finance Director, the Executive Director and the board, assist with the design and implement of evaluation plans for all funded programs, including documentation of both accountability factors and demonstration of impact
 Oversee evaluation of all funded programs funded by contracted evaluator
 Utilize evaluation data to improve performance in order to achieve goals as outlined in SSNHC Strategic Plan and align evaluation data across departments with EC Profile and other community indicators
 Assist with programmatic quality enhancement or improvement plans as needed

Systems Building:
 Promote SSNHC programs and mission and represent SSNHC in the community
 Create and implement annual outreach plan with Community Outreach Team
 Facilitate collaborations among community Partners to integrate and maximize resources to address the needs of young children and their families
 Identify, coordinate and leverage community resources to meet the priority of young children and their families
 Coordinate involvement of program staff across departments in convening, leading and participating in state and local work groups and committees and in SSNHC and community partner events
 Supervise and oversee the work of the Communications and Events Coordinator

SUPERVISORY RESPONSIBILITIES: Includes, but may not be limited to, contracted evaluation staff and the Community Outreach and Engagement Coordinator. The position will have oversight responsibilities outside of direct reports.

EDUCATION AND/OR EXPERIENCE: Master’s degree in Early Childhood, Family Systems, Nonprofit Management or a related field and five years of increasingly responsible administrative experience, at least two of which shall have been in a supervisory capacity. Or, a Bachelor’s degree in similar fields with commensurately more work experience. Direct experience in grant writing, reporting, and administration and in marketing /public relations is beneficial.

LANGUAGE AND REASONING SKILLS: Ability to read, analyze and interpret written reports and articles, legal documents, technical procedures and regulations; write reports, business correspondence, and procedure manuals; efficiently respond to questions from staff and community partners; communicate effectively in both written and oral form to individuals and to groups. Ability to define problems, collect data, establish facts and draw valid conclusions; exhibit independent judgment, understand and relate to community concerns, use information to refine, advance, create or redesign processes, systems, and programs.

OTHER KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of organizational management; principles and practices of marketing and public relations; child and family services strategies; and of emerging issues and opportunities in early childhood systems. Ability to provide vision and leadership; excellence in problem-solving and leading effective change. Ability to collaborate and to convene individuals and organizations around issues and ideas.

PHYSICAL DEMANDS: The physical demands described here are representative of what must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit, talk, and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. The position will require some travel locally as well as outside of our region. Access to transportation is required.

Position open until filled.

Please submit cover letter and resume via email only to Jane Morrow at


Job Title: Early Literacy Specialist

FLSA Status: Non-exempt; Part-Time


The Early Literacy Specialist works to coordinate both the Dolly Parton Imagination Library program and the Reach Out and Read program ensuring both program meet all mandated requirements, are promoted in the community, and ensuring that the needs of participating parents and medical practices are addressed.

Essential Duties:

  • Perform a broad range of duties to develop or enhance Smart Start’s mission and relationships in the community;
  • Support the effective implementation of the Reach Out and Read programs in participating medical practices.
  • Establish relationships with the medical practices, including with the office “champion”
  • Help staff implementing ROR to understand and meet the required National ROR guidelines
  • Order, prepare, and deliver books as needed
  • Review performance data submitted by practices
  • Assist with creating literacy rich waiting areas
  • Support the effective implementation of the Dolly Parton Imagination Library program.
  • Assist parents who email or call to update their status or answer other questions
  • Assist with advertising the program on TV or Radio as funds permit
  • Assist with the creation and distribution of outreach materials   
  • Connect with local post offices as needed when delivery issues arise
  • Participate, as time allows, in community events to promote early literacy
  • Maintain all records and documents, as required
  • Perform other duties as assigned.


Associate’s Degree in marketing, communications, social work, early childhood education or closely related field.


At least 2 years of experience working in marketing, outreach, or community education.  Knowledge of early literacy, child development and/or family systems a plus.   

Knowledge, Skills and Abilities:

  • Strong interpersonal skills
  • Computer competency in Microsoft Office suite of programs and ability to learn other data entry programs.
  • Ability to communicate to people from diverse backgrounds, life experiences, and understanding of early childhood systems
  • Strong organizational, record keeping  and planning skills
  • Strong written and oral skills for both long and short form communication
  • Ability to work both independently and in teams
  • Ability to both take initiative and work within a system
  • Ability to travel and valid driver’s license.

Physical Requirements:

Ability to meet the daily duties involved with this position may include sitting or standing for long periods; computer keyboarding, make use of close vision for reading and preparing reports, assist with the physical set up and preparations for special event, and lifting of up to 25 pounds.

Mental Requirements: Attention to detail and ability to concentrate for extended periods allowing for some interruption; and requires normal mental capacity and adaptability.

Please submit cover letter and resume via email only to Jane Morrow at


SSNHC believes employment and advancement opportunities should be offered to the most qualified individual regardless of race, religion, sex, color, national origin, age, disability, genetic information, sexual orientation, marital status, or veteran status. We believe equal employment opportunity is a fundamental principle of sound business management. It is our practice to provide fair and equitable treatment to all qualified applicants and employees. Any employee who believes that s/he or any other employee of SSNHC has been discriminated against is encouraged to report this concern to the Executive Director.

It is the policy of SSNHC to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).