Smart Start of NHC Career Opportunities

Smart Start of New Hanover County

Bilingual Parent Educator

The Parent Educator provides evidence-based home visiting and parent education services through the Parents as Teachers™ (PAT) and Circle of Parents programs, along with other family support initiatives. This role delivers strength-based facilitation and support to promote healthy child development, parent-child relationships, and overall family well-being. Responsibilities include conducting home visits, facilitating group connections, administering developmental screenings, documenting service delivery, and collaborating with community partners to support family needs and engagement. The Parent Educator ensures adherence to program standards and fidelity requirements while fostering parent leadership and resilience.
Bilingual in Spanish/English required.

Essential Duties:

      • Perform a broad range of duties to develop or enhance Smart Start’s mission and relationships in the community;
      • Successfully complete and maintain all required training, certifications, and professional development for Parents as Teachers™, Circle of Parents, and other evidence-based/evidence-informed programs offered by SSNHC.
      • Implement Parents as Teachers™ and other assigned parent education programs with fidelity and in accordance with applicable program standards, policies, and requirements, including home visits, parenting and children’s groups, screenings, referrals, and follow-up services.
      • Conduct developmental screenings, assessments of family needs, and other required assessments related to children’s development, family well-being, parenting knowledge and skills, and access to resources, in accordance with program guidelines and prescribed schedules.
      • Build and maintain respectful, supportive, and culturally responsive relationships with families, parents, and parent leaders using strength-based approaches that promote parent leadership,
      • resilience, family engagement, and family well-being.
      • Provide timely information, resources, referrals, and follow-up to families based on identified needs; research and respond to requests for information or services as appropriate.
      • Maintain accurate, timely, and confidential documentation of services provided, assessments, referrals, family progress, and other required information in program databases and records.
      • Collaborate with parents, parent leaders, staff, community agencies, and other stakeholders to coordinate services, identify eligible or qualifying families, connect families with resources, and support effective program delivery.
      • Participate in reflective supervision, team planning, case discussion, and other collaborative processes that support professional practice, continuous improvement, and quality service delivery.
      • Assist with required reports, program documentation, audits, monitoring activities, quality improvement efforts, and other compliance requirements.
      • Assist with planning and implementing outreach, community engagement, events, and activities that promote SSNHC programs and connect families with available services and resources.
      • Represent SSNHC in community coalitions, committees, meetings, and other community activities as assigned.
      • Provide translation and interpretation for SSNHC events and documents as needed.
      • Perform other duties as assigned.

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EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of SSNHC to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).